Subject
Bank Exam
Topic
Mutual Trust Bank Ltd. - Management Trainee - 2017
The passage suggest that bank managers failed to consider whether or not the service improvement-
The passage suggest that bank managers failed to consider whether or not the service improvement-
ক)
was to complicated to be easily described to prospective customersখ)
made a measurable change in the experiences of customers in the bank's officesগ)
could be sustained if the number of customers increased significantlyঘ)
was an innovation that competing banks could have imitatedExplanation
Solution: প্রশ্নে বলা হচ্ছে, ব্যাংক ম্যানেজার কি উপলব্ধি করতে পারেনি ? Passage টির শেষের দিকে এসে বলা হচ্ছে যে, ব্যাংকের ম্যানেজার বুঝতে পারেনি যে Banking service বাড়িয়ে কি Customer দের Satisfy করা যায় কিনা । তাই উত্তর b).Related questions
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